At [Your Company Name], customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, returns, and exchanges are accepted.
Eligibility for Refunds
Refunds are applicable only for products that are unused, unopened, and in their original packaging.
Refund requests must be initiated within [7/14/30] days from the date of purchase.
A valid proof of purchase or order confirmation is required to process any refund.
Non-Refundable Items
The following items are not eligible for refunds:
Customized or personalized stationery products.
Digital products such as downloadable files or printables.
Items purchased during sales or clearance.
Opened or used pens, notebooks, planners, or art supplies.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us within [48 hours] of delivery.
You may be required to provide photographs of the damaged or defective item for verification.
Upon verification, we will offer a replacement or issue a full refund at no additional cost.
Refund Process
Once the returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed within [5–10] business days.
Refunds will be credited back to the original payment method used during purchase.
Return Shipping
Customers are responsible for return shipping costs unless the product is damaged or defective.
Shipping charges are non-refundable.
Changes to Refund Policy
[Your Company Name] reserves the right to modify or update this Refund Policy at any time without prior notice.
Any changes will be effective immediately upon posting on the Website.
Contact Information
If you have any questions regarding this Refund Policy, please contact us at [Your Contact Information].